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Privacy Policy

This Privacy Policy specifies the manner of collecting, storing and using personal data received from you by the online store through The administrator of your data is: Metal Market Asia Pte Ltd, a company incorporated in Singapore (201506844K) whose registered office is 9 Raffles Place, Republic Plaza, #58-01, Singapore 048619 and will be further referred to as “The Website” in the following terms and conditions. Metal Market Asia makes every effort to ensure that your privacy is respected and that your personal data provided during the use of the Website and when making purchases at the store is protected and undertakes all necessary actions to ensure the above. Your personal data is protected in compliance with the requirements of the commonly applicable provisions of the law, and it is stored on secured servers.

Information collected automatically

Metal Market Asia does not collect any data automatically, except for data contained in cookies during the use of the website. Cookies are small text files sent by the Online Store and stored on your computer, containing certain information related to your use of the website and the Online Store. Cookies are used by Metal Market Asia to operate the website and ensure you are provided with the best experience while using the website. Cookies used by Metal Market Asia’s website can be session or persistent cookies. Session cookies are deleted when the browser is closed, while persistent cookies are stored even after browsing of the website has ended and are used to store information, such as your password or login, which accelerates and facilitates the use of the website. Blocking installation of cookies or deleting persistent cookies using appropriate settings in your browser are ways to ensure that any information given by the user will not be retained. In the case where troubleshooting is necessary, use the help file of your browser or contact your browser’s administrators.


The website may also collect data usually collected by administrators of IT systems within the so-called logs. Information contained in logs may include among others your IP address, platform type and browser type, Internet supplier and the address of the website from which you entered the website. Some subpages within the Website and other means of communication with you may contain the so-called web beacons (the so-called web bugs). Web beacons allow us to receive information such as the IP address of the computer on which the website was loaded, where the web beacon was placed, the website’s URL number, the loading time of the website, the browser type, as well as information contained in cookies so as to assess effectiveness of our ads. The data will be archived and used for statistical analysis and assessment of the total traffic the website has encountered. The data will not be combined with your personal data. The user may disable or enable the option of collecting cookies by changing the settings in the web browser. The instruction manual concerning cookies management is available at

Information collected during the registration and purchasing process

Metal Market Asia will collect the following personal data from you through the website and other means of communication, in the case of purchases and registration on the website:

1) name and surname, 2) residential address, 3) mailing address, if different than the residential address, 4) e-mail address, 5) telephone number. Provision of the above-listed data is voluntarily, however necessary to register and make purchases on the website. Metal Market Asia does not make decisions based only on automated processing, including profiling, which may cause legal consequences towards you or similarly affect your rights or obligations.

Disclosing collected information

In order to execute agreements, Metal Market Asia discloses data collected from you to the following entities: courier companies, mail operators, payment system operators. In such cases, the amount of disclosed data is limited to the required minimum unless required by law. In Singapore, The Corruption, Drug Trafficking and Other Serious Crimes (Confiscation of Benefits) Act CAP 65A requires precious metals dealers to report transactions that is suspicious or if there are a possibility with reasonable grounds the proceeds are generated from an unlawful activity, to the Suspicious Transaction Reporting Office without alerting the Customer on the matter.

Use of information

The website may use the above-listed information upon your consent to send information about products, services, offers and the option to receive the newsletter. If the information is sent electronically, it will be sent only if you have given consent to its receipt in such a form.


The website makes every effort to secure your data and protect it against operations of third parties. We apply all necessary security measures for our servers and connections used by the Website to protect your data. All connections related to electronic payments made by you, in the case of selecting such an option, will be made using a secure encrypted connection. However, actions undertaken by us may turn out to be insufficient, if you do not exercise safety to safeguard your sensitive information. Always ensure that you login and password are kept confidential not disclosed to any third parties. Please remember that the website will not request that you provide your login and password, except for when logging into the website. To prevent unauthorized activity on your account on the website, always log out before exiting website. We apply all safety measures to maintain confidentiality of your personal data. When confidential information is entered, it is sent using the Secure Socket Layer (SSL) technology, and then encrypted in the company's database. The database is used only by the personnel qualified for this purpose. After the transaction, private information (credit card number, debit card number, etc.) will not be stored anywhere.

Your rights

You have the right to access and edit your data at any time within the website, after logging into using your e-mail address and password. You have the right to: 1) access your personal data, 2) rectify your personal data, 3) file a request to limit the processing of your data and 4) delete your personal data, 5) the right to object the website from processing your data, 6) authorization to transfer your data. In order to exercise your rights, you can contact us at:

Storage of personal data

The website will store your personal data until the expiry of the limitation periods related to claims arising from purchases of goods offered by the website.

Other websites

This website may also include links to access other websites. These links are provided at your convenience to provide further information that you may or may not require. We are not responsible for the content, accuracy or opinions express in such websites, and such websites are not checked for accuracy or security by us. Inclusion of any linked websites on our website does not automatically imply that we endorse or approve the linked websites. Should you decide to leave our website and access these websites, you do so at your own risk.

Website statistics

This website uses Google Analytics, website view analysis services provided by Google, Inc. (“Google”). Google Analytics uses cookies, i.e. text files placed on the user's computer to allow the website to analyse the manner in which the users use it. Information generated by cookies about the use of the website by the users (including their IP address) will be presented to Google and stored by them on servers in the United States. Google will use the information to assess the use of the website by the user, to create reports concerning traffic on websites for their operators and to provide other services related to traffic on the websites and use of the Internet. Google may also transfer such information to third parties, if they are obliged to do so based on the provisions of law or if the parties process such information on behalf of Google. Google will not combine the user’s IP address with any other data held by them. The User may disable cookies through appropriate settings in the browser, however, remember that in such a case the use of all functions of the website may be impossible. Using this website, the user gives consent to the processing of his/her data by Google in the manner and for the purposes specified above.

Questions and objections

Questions and objections concerning this Privacy Policy shall be sent to: